Privacy Policy
Last updated: 05 March 2026
1. Who We Are
This Privacy Policy applies to The Short Game Doctor app and its associated website (collectively, "the App"), operated by Steve Tiley.
- Email: steventiley@gmail.com
- Phone: 07872 469552
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
When you register for and use The Short Game Doctor app, we may collect and store the following categories of personal data:
- Account information: your name, email address, and password (stored securely as a hashed value)
- Profile information: any optional profile details you choose to provide
- Golf round data: statistics and performance data you submit through the app
- Payment information: transaction records associated with purchases made through PayPal (we do not store your card or full payment details — see Section 5)
- Device and usage data: app version, device type, and general usage patterns to help us improve the App
3. Why We Collect Your Data
We collect and process your personal data for the following purposes:
- To create and manage your account
- To provide the core functionality of the App, including round tracking and performance analytics
- To process payments and fulfil purchases
- To respond to your enquiries or support requests
- To improve and maintain the App
- To comply with our legal obligations
Our lawful basis for processing your data is primarily contract performance (providing you with the services you have signed up for) and, where applicable, legitimate interests and legal compliance.
4. Account Registration
Registration is required to use The Short Game Doctor. By creating an account, you provide us with personal information that is stored in our secure database. This data is used solely to deliver the services described in this policy and will not be sold or rented to third parties.
5. Payments via PayPal
In-app purchases are processed through PayPal. When you make a payment, you will be redirected to PayPal's secure environment. We do not receive or store your full card or banking details.
PayPal's handling of your payment data is governed by PayPal's own Privacy Policy. We retain a record of your transaction (amount, date, and item purchased) for accounting and support purposes.
6. How We Store Your Data
Your data is stored on secure servers. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including:
- Encrypted passwords (we never store passwords in plain text)
- Secure HTTPS connections
- Access controls limiting who can view your data
We will retain your personal data for as long as your account is active, or as long as is necessary to provide our services and meet our legal obligations.
7. Sharing Your Data
We do not sell, trade, or rent your personal data to third parties. We may share data only in the following limited circumstances:
- Service providers: trusted third-party services that help us operate the App (e.g. hosting providers, payment processors) under strict data processing agreements
- Legal requirements: if we are required to do so by law, or in response to valid legal processes
8. Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
- Right of access: you can request a copy of the data we hold about you
- Right to rectification: you can ask us to correct inaccurate or incomplete data
- Right to erasure ("right to be forgotten"): you can request that we delete your account and all associated data at any time
- Right to restrict processing: you can ask us to limit how we use your data
- Right to data portability: you can request a copy of your data in a machine-readable format
- Right to object: you can object to processing based on legitimate interests
To exercise any of these rights, please contact us at steventiley@gmail.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
9. Data Deletion Requests
You may request deletion of your account and all personal data at any time by emailing us at steventiley@gmail.com. We will process your request promptly and confirm once your data has been removed.
10. Cookies
The App may use cookies or similar technologies to maintain your session and improve functionality. These are functional cookies necessary for the App to operate correctly and do not track you for advertising purposes.
11. Children's Privacy
The Short Game Doctor is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Where changes are significant, we will notify you via the App or by email. Continued use of the App after any update constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
- Email: steventiley@gmail.com
- Phone: 07872 469552